The key to digital transformation success: Your future customer

September 21st, 2022 at 11AM PT / 2PM ET
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Digital transformation is the bedrock for how and why we work today—businesses must get it right. However, despite planning, strategy and ideation, transformations often fail. This isn’t for lack of effort, but rather a lack of strategic alignment from the start. 

Join us for a live webinar on Wednesday, September 21 at 11am PT/2pm ET, featuring Charlene Li, digital transformation expert and New York Times bestselling author. Charlene will share leadership advice on how organizations can succeed at digital transformation in challenging times by focusing on their future customers. 

You’ll also learn:

  • Why so many organizations struggle with digital transformation
  • Questions leaders must ask themselves to align around future customers—and why they need to ask them
  • How leadership can pre-empt and tackle ‘change fatigue’


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